Jacksonville, FL – TRG Customer Solutions (TRG-CS) announced today the appointment of Steve Kezirian as Chief Executive Officer, effective immediately. Mr. Kezirian joins TRG-CS from Cantor Gaming, where until recently, he was Chief Operating Officer. Prior to Cantor Gaming, Mr. Kezirian held numerous leadership roles within the contact center function at Sprint Nextel Corporation and at Tickets.com. At Sprint Nextel, Mr. Kezirian led Sprint Nextel's telesales and web/telesales sales support operations globally. Mr. Kezirian has also held leadership roles in the financial services and consulting industries at McKinsey & Co., Morgan Stanley & Co., and
J.H. Whitney & Co.. Mr. Kezirian is a graduate of Harvard University and received his MBA from Harvard Business School.
Mr. Kezirian replaces Frank Kelly, who has proceeded to other opportunities. Mohammed Khaishgi, Chairman of the Board of Directors of TRG Customer Solutions,
welcomed the appointment of Mr. Kezirian to the CEO role at the Company: "After an exhaustive search in the industry, we concluded that Mr. Kezirian, who had been an observer on the Board of the company for the last six months, provided the perfect blend of analytical rigor, operational excellence, leadership qualities and commitment to clients. TRG Customer Solutions has emerged as a leading provider in the contact center outsourcing industry and is well positioned under Mr. Kezirian's leadership to further its position".
Mr. Kezirian added: "I am greatly looking forward to working with the team. Having been close to the business for the last six months, I am confident that the Company has a unique and outstanding combination of talent, process and technology necessary to maintain our leadership position. Over the coming weeks, I look forward to deepening our relationships with our clients and the team."
Zia Chishti, Chairman of The Resource Group, parent company of TRG-CS added, "We welcome the addition of Mr. Kezirian to a leadership position in the portfolio and we thank Mr. Kelly for his hard work and dedication over the last four years and wish him well in his future endeavors".
TRG Customer Solutions is a diversified, global provider of outsourced contact center solutions with a focus on complex technology intensive applications. With over 5,000 associates and clients and operations in eight countries, TRG-CS provides services to a diverse range of clients, from small- and medium-sized enterprises to the Fortune 50. |