| TRG Customer Solutions Inaugurates New Call Center in Manila, Philippines |
| New site to generate more than 400 jobs! |
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| May 23, 2011 |
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Manila, Philippines - TRG Customer Solutions, a leading global business process outsourcing (BPO) provider of customer management solutions and technologies, celebrated today the launch of its new contact center facility in Silver City, Manila. The new facility hosts 350 seats and is the company’s second site in the Philippines.
“Our expansion in Manila is one of several growth initiatives we have planned in 2011, due to the explosive growth we are experiencing in our contact center operations.” said Mr. Frank Kelly, CEO of TRG Customer Solutions. “At a time when other companies are laying off employees, we continue to invest and grow. I feel honored that we are making a difference in these difficult economic times,” said Mr. Kelly.
Ken Hahn, Country Manager TRG Philippines, was also excited about the new initiative "The talent and professionalism of the employees in Manila is one of the reasons we chose to open another site here. That coupled with competitive wage rates, a robust communications infrastructure and an accommodative investment climate make Manila the perfect choice for our newest location.”
Located at Unit 301, 3F Silver City Building, Frontera Verde Pasig City, the new Class A facility will provide inbound customer care and sales services to several of the company’s top clients. The company also has another facility nearby on Emerald Avenue and is one of the most respected employers in Manila. Globally, TRG Customer Solutions has 17 contact centers in North and South America, Europe, Africa and Asia, and employs over 5,000 people worldwide.
About TRG Customer Solutions
Headquartered in Jacksonville, Florida, TRG Customer Solutions is a leading global business process outsourcing (BPO) provider of customer relationship management (CRM) solutions and technologies. The company supports more than 175 global clients from 17 operations centers in 7 countries. The company maintains over 5,000 workstations that support multi-channel inbound and outbound communications via phone, Web, e-mail, direct mail, and fax. |
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| Media Center |
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| February 8, 2012 |
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| TRG gets Improving Job Access Award |
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| December 5, 2011 |
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| TRG Customer Solutions Appoints Steve Kezirian as New CEO |
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| September 13, 2011 |
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| TRG Customer Solutions Inaugurates New Call Center at Spring Hill, Tennessee |
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| May 23, 2011 |
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| TRG Customer Solutions Inaugurates New Call Center in Manila, Philippines |
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| March 30, 2011 |
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| TRG Customer Solutions Successfully Renews Payment Card Industry (PCI) Certification |
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| January 21, 2011 |
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| TRG Customer Solutions expands into Hampton, VA |
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| January 12, 2011 |
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| Julie Casteel Joins TRG Customer Solutions as Executive VP of Business Development and Marketing |
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| August 31, 2010 |
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| TRG Customer Solutions Inaugurates New Call Center at Elkins, WV |
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| July 29, 2010 |
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| TRG Customer Solutions Opening New Facility in Elkins, WV |
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| January 1, 2010 |
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| TRG Customer Solutions Launches Re-Designed Website for 2010 |
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| August 14, 2009 |
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| BNY Mellon Shareowner Services Engages TRG Customer Solutions to Develop Contact Center Support Facility in Pittsburgh |
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| February 25, 2009 |
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| TRG Customer Solutions Achieves Payment Card Industry (PCI) Certification |
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