Tom Farrell Chief Operating Officer "It's a lot of fun to work at a company that provides customer support for some of the most prestigious firms in the world. Not infrequently, a friend or relative will tell me about a great customer experience they had. A lot of those times I'm happy to tell them they were actually dealing with one of our people!"

Tom has over 25 years of experience in senior leadership roles managing and building operations.  He has contributed to the growth and development of several leading providers of BPO services including Sykes, Decision One, Client Logic, and Healthways.  Tom earned a BS from St. Peter’s College and an MBA from Seton Hall.